Impressum

The following information is provided in accordance with legal requirements for website operators. This page contains mandatory legal disclosure information about Terroir Collective.

Contact Information

Website

terroircollective.org

Email

[email protected]

Online Contact Form

For inquiries, please use our contact form.

Response Time

We typically respond to inquiries within 24-48 hours during business days.

Responsible Persons

Managing Director

The managing director is responsible for the overall operation and strategic direction of Terroir Collective, including partnership development with farming communities and business operations.

Content Responsibility

Terroir Collective is responsible for the content published on this website. We strive to ensure all information is accurate and up-to-date. Content related to farming partners is provided with their cooperation and consent.

Technical Responsibility

Technical operations, including website maintenance, security, and data protection measures, are managed by Terroir Collective's technical team in compliance with applicable regulations.

Privacy Officer

For questions regarding data protection and privacy matters, please refer to our Privacy Policy or contact us through our contact form.

Regulatory Information

Terroir Collective operates in compliance with applicable regulations governing online businesses, consumer protection, data privacy, and international trade. Our services are designed to meet legal requirements in the jurisdictions where we operate.

Consumer Protection

We comply with consumer protection laws applicable to our services, including clear disclosure of terms, fair pricing practices, and accessible customer support.

Data Protection Compliance

Our data processing practices comply with applicable data protection regulations. For detailed information, please review our Privacy Policy.

Industry Standards

We adhere to ethical standards for fair trade practices and transparent sourcing relationships within the coffee industry.

Liability Disclaimer

Content Liability

We make every effort to ensure the accuracy and reliability of information published on our website. However, we cannot guarantee that all content is completely accurate, current, or complete at all times. We reserve the right to modify or remove content without prior notice.

Information about farming partners, harvest conditions, and coffee characteristics may change due to agricultural and environmental factors beyond our control. We update this information regularly but cannot guarantee real-time accuracy.

External Links Disclaimer

Our website may contain links to external websites operated by third parties. We have no control over the content, privacy practices, or availability of these external sites. The inclusion of links does not imply endorsement of the linked websites or their content.

We are not responsible for the content, accuracy, or practices of external websites. Users access external links at their own risk, and we disclaim any liability for damages arising from the use of external websites.

Service Availability

While we strive to maintain continuous website availability, we cannot guarantee uninterrupted access. Technical issues, maintenance, or circumstances beyond our control may temporarily affect website functionality. We are not liable for any damages resulting from service interruptions.

Limitation of Liability

To the extent permitted by applicable law, we limit our liability for damages arising from the use of our website or services. For detailed information about liability limitations, please refer to our Terms and Conditions.

Copyright and Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is protected by copyright and other intellectual property laws. Content may not be reproduced, distributed, or used without prior written permission from Terroir Collective, except where explicitly permitted.

Images and stories of farming communities are shared with their consent and remain subject to their rights. Unauthorized use of such content is prohibited and may constitute infringement of both our rights and those of our farming partners.

Trademark Notice: "Terroir Collective" and associated logos are trademarks. Unauthorized use of these trademarks is prohibited.

Dispute Resolution

We are committed to resolving any disputes or concerns fairly and efficiently. If you have any issues with our services or content, please contact us first to allow us the opportunity to address your concerns directly.

For information about formal dispute resolution procedures, please refer to our Terms and Conditions.

Changes to This Information

We reserve the right to update the information on this page to reflect changes in our organization, contact details, or legal requirements. Material changes will be reflected with an updated date. We encourage you to review this page periodically to stay informed of current information.

Contact for Legal Matters

For legal inquiries, copyright matters, or other formal communications, please use our contact form or email. We will respond to legitimate legal inquiries in a timely manner.